“On September 3, 2013, I had a full shoulder replacement surgery performed by you. I would like to express my appreciation for the excellent care and respect that I received from you and your colleagues during and after the surgery. I would like to express my thanks to you for performing an outstanding surgery on replacing my right shoulder. I feel that I had one of the best surgeons available. Although I am in the early stages (3 weeks) of recovery, I have had little or no pain in my right shoulder, and it is recovering without any complications. I look forward to a full recovery in the coming months.”